Privacy Policy for Labelitt
Last updated: 07 / 12 / 2025
1. Introduction & Scope
Labelitt (“we”, “us”, “our”) is committed to protecting the privacy of individuals who visit or use our website https://www.labelitt.com.au (“Website”), or otherwise interact with us (e.g. via orders, enquiries, newsletter). This Privacy Policy explains how we collect, hold, use and disclose personal information, and how you can access or correct that information.
This policy applies to all personal data collected via our Website, email, phone or other interactions with Labelitt in connection with our products and services.
2. Who we are / Contact Details
Business name: Labelitt
Address: 45 Gladstone St, North Parramatta NSW 2151, Australia labelitt.com.au
Email: info@labelitt.com.au labelitt.com.au
Phone: +61 466 310 994 labelitt.com.au
If you have any questions about this policy or wish to make a privacy-related request (access, correction, complaint), please contact us at the details above.
3. What Personal Information We Collect
We may collect the following types of personal information when you use our Website or otherwise interact with us:
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Name, email address, postal address, phone number — for orders, shipping, contact and communication.
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Payment and billing information (if applicable) — only as necessary for order processing.
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Order history, transaction details, purchase preferences.
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Information you voluntarily provide (e.g. via contact or quote request forms).
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Technical data such as IP address, device/browser type, and cookies or analytics data when you browse our Website (if we use tracking technologies).
4. How We Collect Personal Information
Personal information may be collected:
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Directly from you — when you place an order, contact us, subscribe to our newsletter, or otherwise provide information.
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Automatically, when you browse our Website (e.g. via cookies, analytics tools), if such technologies are used.
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From third parties — where you have given consent or such collection is otherwise permitted (e.g. for payment or shipping services).
5. Why We Collect & Use Personal Information
We collect and use personal information for purposes including:
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To process and deliver your orders, handle returns or exchanges, and provide related customer service.
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To communicate with you — e.g. order confirmations, shipping updates, customer support, and marketing (if you’ve opted in).
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To manage your account, maintain records, and analyse purchase history to improve our products and services.
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To comply with legal or regulatory obligations.
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To monitor and improve our Website (e.g. via analytics), enhance user experience, and for security and fraud prevention.
6. How We Store & Secure Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. OAIC+1
We store personal information only for as long as needed to fulfil the purpose for which it was collected (for as long as you maintain an account, or as required for legal, tax or accounting obligations).
7. Disclosure of Personal Information & Cross-border Transfers
We will not disclose your personal information to third parties except:
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Where necessary to fulfil your order (e.g. shipping companies, payment processors),
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Where required or authorised by law, or
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With your consent.
If we transfer your personal information overseas (for example, via cloud hosting or third-party services), we will inform you — including which countries the data may be sent to (where practicable). OAIC+1
8. Access, Correction & Deletion
You have the right to:
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Request access to personal information we hold about you,
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Request correction of any inaccurate, out-of-date or incomplete information,
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Request deletion (or de-identification) of your personal information if it is no longer needed.
To exercise these rights, please contact us at info@labelitt.com.au (or phone +61 466 310 994).
9. Opting-Out & Marketing Communications
If you subscribe to marketing communications (e.g. newsletters), you may opt-out at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
10. Complaints & Privacy Enquiries
If you believe we have mishandled your personal information, or you wish to lodge a complaint, please contact us using the contact details above. We will investigate and respond in a timely manner.
11. Changes to This Policy
We may update this Privacy Policy from time to time (for example, to reflect changes in our practices or legal obligations). The “Last updated” date at the top will reflect when the policy was last revised. We encourage you to check back periodically.
12. Consent
By using our Website, placing an order, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
Notes / Optional Additional Clauses
Depending on Labelitt’s operations, you might also want to include:
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A Cookies / Tracking & Analytics section (if you use cookies, Google Analytics, advertising pixels, etc.), explaining what cookies/tracking you use and how users can disable them.
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A Data Retention policy (how long you keep different categories of personal information).
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A Sensitive Information clause (if you ever collect sensitive data like health, racial/ethnic origin, etc.) — though for a t-shirt printing e-commerce business this is unlikely. ACMA+1
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Disclosure of any third-party service providers, subcontractors, or partners to whom you may disclose data during order fulfilment or operations.
